Getting Started
This guide walks you through everything you need to launch your first campaign from setting up your account to reviewing your first results.
Step 1: Sign up and add balance
Create a free account at app.twentytwo.in. No credit card required. New accounts receive free call credits automatically, so you can try the platform before topping up.
When you're ready to scale, add balance from Billing via UPI or NetBanking.
Step 2: Get a phone number
Every outbound call needs a number to call from. Go to Manage Numbers, browse available numbers by region, and buy one. The cost (plus GST) is deducted from your wallet instantly and the number is ready to use right away.
Step 3: Create your AI assistant
Go to My Assistants and click Create Assistant. Choose your industry, use case template, voice and language, and describe your assistant's goal. Twenty2 will then automatically generate a complete conversation flow for you.
From there, review and refine the flow, add a knowledge base if needed, test it with a real call to your own number, and publish it. See the full guide → Create an Assistant
Step 4: Launch a campaign
With a published assistant and a phone number, you're ready to call your contacts at scale. Go to Campaign, upload your contact list as a CSV, set your schedule, and launch.
Calls go out automatically between 9:00 AM and 9:00 PM — outside this window, no calls are placed, to keep your number from being flagged as spam. See the full guide → Launch a Campaign
Step 5: Review your results
As calls go out, your campaign's live dashboard shows calls made, success rate, and cost in real time. Once it finishes, head to Call Logs to see exactly what happened on each call — recording, transcript, and any data the assistant captured.
Use Analytics to track performance across all your campaigns and assistants over time.