AssistantsOverview

Overview

An AI assistant is the voice agent that conducts calls on your behalf. It listens to what the customer says, responds naturally, handles objections, captures information, and drives the conversation toward a defined outcome — all without a human on the line.

Every assistant you create is specific to a use case. You define what it should do, how it should sound, and what information it should collect. Once published, it can be used across unlimited campaigns.


Fully customisable, every step of the way

Nothing about an assistant is fixed. You define its voice, language, tone, and the exact words it uses. You decide what questions it asks, how it handles objections, and what information it should capture from the customer. Ready-made templates give you a starting point, but every part of the conversation can be edited to match exactly how your business communicates.


From assistant to campaign

Once your assistant is ready, it doesn't just sit there — it's immediately ready to work. Test it with a real phone call to hear exactly how it sounds, then publish it and put it to use in a campaign to start calling your contacts at scale.



Next steps